Challenge: Create a product team responsible for all “customer facing” aspects of WiFi service.
- Lead product development effort to introduce a Hotspot Locator client for Android, iOS and web.
- Managed all UE aspects including captive portals, WiFi microsite, and customer support materials.
- Managed product lifecycle activities for an in-browser notification feature (aka watermarking).
- Managed overall product strategy, new product introductions, reporting, and managing life-cycle of products