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Challenge: Create a product team responsible for all “customer facing” aspects of WiFi service.

Results:

  • Lead product development effort to introduce a Hotspot Locator client for Android, iOS and web.
  • Managed all UE aspects including captive portals, WiFi microsite, and customer support materials.
  • Managed product lifecycle activities for an in-browser notification feature (aka watermarking).
  • Managed overall product strategy, new product introductions, reporting, and managing life-cycle of products

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